Privacy policy

Last updated: September 2026

This Privacy Policy describes how TAKARA GOLF collects, uses, stores and shares your personal information when you visit takaragolf.com, purchase our products, contact us or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

DATA CONTROLLER

The person responsible for processing personal information collected through this website is:

Data controller: Pablo Perez-Villamil

NIF: 06608494L

Trading name: TAKARA GOLF

Address:

Calle Telémaco 24

28232 Las Rozas de Madrid

Madrid, Spain

Email: contact@takaragolf.com

Website: https://takaragolf.com

You may also contact us through the Contact page available on our website.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with TAKARA GOLF, we may collect the following information:

• Contact information, including your name, email address, telephone number, billing address and shipping address.

• Order information, including the products purchased, order value, payment status, delivery details, returns and previous transactions.

• Payment information processed securely by Shopify and our payment providers. TAKARA GOLF does not directly store complete payment card details.

• Account information, if you create a customer account on our website.

• Communications you send through our Contact page, email or customer service channels.

• Device and technical information, including your IP address, browser, device type, operating system and network information.

• Website usage information, including the pages and products you view, your activity on the website and your interactions with our communications.

• Marketing preferences, including whether you have agreed to receive promotional emails.

HOW WE COLLECT YOUR INFORMATION

We may collect personal information:

• Directly from you when you place an order, subscribe to our emails, create an account or contact us.

• Automatically through cookies and similar technologies when you use our website.

• From Shopify, payment providers, delivery companies and other service providers involved in fulfilling your order.

• From advertising and analytics partners where you have provided the required consent.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and deliver your orders.

• Confirm payments and prevent fraudulent transactions.

• Provide order confirmations, tracking information and customer support.

• Manage returns, refunds, complaints and product guarantees.

• Maintain and improve our website, products and services.

• Personalise your shopping experience.

• Communicate with you about your account or orders.

• Send promotional emails when you have given consent or where otherwise permitted by law.

• Measure the performance of our website and advertising campaigns.

• Detect security threats, fraud and unauthorised activity.

• Comply with tax, accounting, legal and regulatory obligations.

LEGAL BASIS FOR PROCESSING

Where European data protection law applies, we process personal information under one or more of the following legal bases:

• Performance of a contract: when information is required to process, deliver or manage your order.

• Legal obligation: when we must retain or disclose information to comply with tax, accounting or other legal requirements.

• Consent: when you agree to receive marketing communications or accept non-essential cookies.

• Legitimate interests: when reasonably necessary to operate, secure and improve our business, provided that these interests do not override your rights and freedoms.

SHOPIFY

Our store is hosted by Shopify, which provides the ecommerce platform used to offer and sell our products.

Shopify processes certain personal information when you visit the website, create an account or complete a purchase.

Shopify may use information in accordance with its own privacy practices and applicable data protection law.

You can learn more about Shopify’s privacy practices at:

https://www.shopify.com/legal/privacy

PAYMENT PROCESSING

Payments are processed through Shopify Payments or other payment providers offered at checkout.

These providers may collect and process payment information, billing details and fraud-prevention data. Their processing is governed by their respective privacy policies.

TAKARA GOLF does not directly receive or store your complete card number.

SHIPPING PROVIDERS

We may share the information necessary to prepare and deliver your order with warehouses, fulfilment partners, carriers and delivery companies.

This information may include your name, shipping address, telephone number, email address and order details.

These providers may only use the information as necessary to provide their services or comply with applicable law.

MARKETING COMMUNICATIONS

If you subscribe to our email list, we may send you information about new products, limited releases, promotions and other TAKARA GOLF news.

You can unsubscribe at any time by selecting the unsubscribe link included in our emails or contacting us.

Unsubscribing from promotional emails will not prevent us from sending essential communications concerning your orders or account.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Operate essential website and checkout functions.

• Remember customer preferences.

• Maintain the security of the website.

• Understand how visitors use the website.

• Measure website and advertising performance.

• Provide personalised marketing where consent has been given.

Where required by law, non-essential cookies will only be used after you provide consent.

You can manage your choices through the cookie banner or your browser settings. Blocking certain cookies may affect the functionality of the website.

ADVERTISING AND ANALYTICS

We may work with analytics and advertising providers, such as Shopify, Meta or Google, to understand website activity and measure our campaigns.

These providers may process information about your device and activity through cookies or similar technologies.

Where required, this processing will only occur after you have provided consent. You can change or withdraw your cookie preferences through the consent settings available on our website.

WHEN WE SHARE PERSONAL INFORMATION

We may share personal information with:

• Shopify and its affiliated services.

• Payment and fraud-prevention providers.

• Warehousing, fulfilment and shipping providers.

• Website hosting, technical support and security providers.

• Email marketing and customer service providers.

• Analytics and advertising providers, subject to your consent where required.

• Professional advisers, including accountants, insurers and legal advisers.

• Public authorities when disclosure is required by law.

We do not sell personal information in exchange for money.

INTERNATIONAL DATA TRANSFERS

Some of our service providers may process information outside Spain or the European Economic Area.

Where required by law, international transfers will be protected through an adequacy decision, approved contractual safeguards or another legally recognised transfer mechanism.

HOW LONG WE RETAIN INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

Order and transaction information may be retained for the period required by tax, accounting, consumer protection and other applicable laws.

Marketing information is generally retained until you unsubscribe or withdraw your consent, unless continued retention is required by law.

When information is no longer needed, we will delete or anonymise it where reasonably possible.

DATA SECURITY

We use reasonable organisational and technical measures designed to protect personal information against loss, unauthorised access, alteration, misuse or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information.

• Request restriction of certain processing.

• Object to processing based on legitimate interests.

• Withdraw consent at any time.

• Request a portable copy of information you provided to us.

• Lodge a complaint with the relevant data protection authority.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, contact us at contact@takaragolf.com or through our Contact page. We may need to verify your identity before completing the request.

COMPLAINTS

If you are concerned about how we process your personal information, please contact us so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Spanish Data Protection Agency:

Agencia Española de Protección de Datos

https://www.aepd.es

If you live outside Spain, you may also contact the competent data protection authority in your country.

CHILDREN’S PRIVACY

Our website and products are not specifically directed at children.

We do not knowingly collect personal information from children who are not legally able to provide valid consent.

If you believe a child has provided personal information without appropriate authorisation, please contact us so we can review and delete it where required.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy or security practices of websites we do not control. We recommend reviewing their privacy policies before providing personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, practices or legal obligations.

The latest version will be published on this page with an updated revision date. Where required, we will provide additional notice of material changes.

CONTACT

For questions about this Privacy Policy or to exercise your privacy rights, contact us through the Contact page on our website or at: